In many countries, the COVID-19 outbreak created a state of ‘double emergency’ as these places were already suffering humanitarian crises due to violent conflict or natural disasters. In those countries, significant portions of the population required urgent assistance, with prior needs exacerbated due to the devastating impact of COVID-19 and the subsequent humanitarian, economic and political issues caused by the pandemic.

As strict travel restrictions were imposed worldwide on people’s movements to contain the disease’s spread, aid organizations faced the challenge of accessing vulnerable communities to deliver assistance. Since the onset of the COVID-19 health crisis, iMMAP quickly shifted its priorities and focused on filling information gaps to help the humanitarian community to continue aid operations amid the pandemic.

iMMAP, therefore, centered its efforts to deliver information management services to governments, agencies, and humanitarian clusters and sectors, specifically Health and WASH, providing targeted support as they prepared for and responded to the impacts of COVID-19.

Among the services provided, in Afghanistan, iMMAP supported the COVID-19 response by visualizing data to provide the WASH, Health, and Nutrition Clusters with overviews of their coverage, to improve the response by ensuring adequate coordination, avoiding gaps and duplications.

In Colombia, iMMAP assisted the Pan American Health Organization (PAHO) in the elaboration of the COVID-19 Plan, supported the two Health Cluster Co-leads, the Ministry of Health and PAHO, by collecting data on healthcare system capacities, and provided COVID-19 planning support to the WASH, Food Security, and Nutrition Clusters.

Our support to OCHA in Ethiopia helped the Federal Emergency Coordination Center (ECC) by developing periodical situation reports that facilitated the coordination of the COVID-19 response activities. We also contributed to the revision of the Humanitarian Response Plan 2020 that incorporated the COVID-19 response activities.

Moreover, iMMAP supported the Ethiopia Health Cluster’s COVID-19 response by developing an online monitoring tool that captured the response activities of 30 partners operating across the country.

In Iraq, we provided technical assistance to the Iraq Ministry of Health and Environment (MoH) by analyzing and visualizing the ministry’s daily recorded data, facilitating a clear understanding of the spread of the disease in Iraq by creating detailed statistical maps.

iMMAP also supported the Iraqi Red Crescent Society (IRCS) by developing interactive dashboards, which are used to analyze, monitor, and visualize IRCS’s COVID-19 response coverage in the country.

iMMAP worked in Nigeria providing support to the Food Security, WASH, Camp Coordination and Camp Management and Education Sectors with multiple activities, including the creation of 3ws, the preparation of contingency guidelines, and the development of COVID-19 response plans, among others.

Throughout 2020, iMMAP maintained a daily database of confirmed cases, active cases, discharged cases and deaths across Nigeria to analyze trends.

iMMAP assisted the northeast Syria Health and WASH Clusters with regards to the Infection Prevention and Control (IPC) Survey, to rapidly assess the capacity of healthcare facilities to adequately respond to a surge in COVID-19 cases.

In Yemen, iMMAP collected data on Health Cluster partners’ activities, locations, and capacities relevant to the COVID-19 response within the Al Hodeidah, Ibb, and Aden sub-clusters, and developed automated tools to timely update COVID-19 preparedness and response plan.

In Al Hodeidah governorate, iMMAP assisted the Health Sub-Cluster in multiple IM objectives through the support of WHO’s Operations Center (OpsCen).

During any crisis or any disease outbreak, reliable, accurate, and timely information is pivotal, and iMMAP played a critical role by adapting to our partners’ evolving information management needs to support the provision of effective aid amidst unprecedented challenges.




United States Agency for International Development


Humanitarian Coordination, Information Management,
Secondary Data Review and Analysis

Main Partner

Data Friendly Space


Bangladesh, Burkina Faso, Colombia, DRC, Nigeria and Syria

In July 2020, iMMAP initiated the COVID-19 Situational Analysis. The project provides a solution to the growing global need for information, assessment and analysis among humanitarian stakeholders.

A team of experienced personnel that includes project managers, information management officers, data analysts, thematic experts, and data visualization officers are working towards strengthening the information flow available to humanitarian actors to enable a better response to the COVID-19 pandemic.

Through the project, we collect data provided by humanitarian actors and other stakeholders, including academia, the private sector and government agencies. We extract, quality control, process, and aggregate data from thousands of different sources, which is then synthesized into monthly situational analysis reports in each country. Widely disseminated, these reports facilitate a better understanding of the humanitarian impact of COVID-19, and support partners in planning and targeting response operations amid the global crisis.

As a result of the global COVID-19 pandemic, the humanitarian environment is constantly fluctuating. To effectively respond to the growing needs of vulnerable populations, adaptability is key.

iMMAP is leveraging innovative partnerships and information management tools and procedures to support the humanitarian community in global efforts to mitigate the impacts of the pandemic.